Payments & Pricing

+ Pricing and currency: our quotation & invoice currency is USD or EUR. If you are not in countries using those currencies, you can exchange the money at your bank before transferring payment to us. All fees charged by bank will be paid by customers because this fee is not charged by Sheen Hair as it is charged directly by your bank. Therefore, we cannot refund this fee as it is not charged by Sheen Hair. Please contact your credit card provider or bank directly in regards to this charge. 

+Payment options: we accept all major credit cards (Visa, MasterCard, American Express, Discover Card) as well as PayPal,, Western Union, MoneyGram, vtcpay.

+ Taxes: Please note that local taxes, custom fees, and duties may be incurred at your end, those fees will not be included in hair price, and must be paid by the customer. To reduce this expense cost, we will communicate the exact invoice amount so that you will be able to avoid high rate of taxes on your side. 

+ Shipping and verification: Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card providers have on file. Some transactions may also be held for further verification by our customer support team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code/post code) as we are not liable for packages that are sent to wrong address when the address information is not entered correctly.